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Appointment Booking

NOTE: It is recommended that the business hours are set up and at least one employee has a work schedule before appointments can be booked.

Book an Appointment #

  1. Click the Appointments button on the main menu.
  2. Click on an open timeslot in an employee’s column.
  3. Click the Add (+) button.

  4. Select a Client.

    Alternate Options:
    • Walk-In Client: For new visitors who don’t want their information stored in the system.
    • Book Special Break: To book off a timeslot to reserve that space for non-service related work or break-time.
    • Add New Client: Adds in a new client file for someone who has never visited the business and wants to have their information on file.

  5. Select the Service.

  6. Select the Employee.

  7. Click Book.

Edit an Appointment #

  1. Click on the Appointments button in the main menu.
  2. Click on an appointment.
  3. Click the Edit button.
  4. Make the changes required, then enter a reason.
  5. Click Save.

Move an Appointment #

Click on the Appointments button in the main menu.

Drag and Drop

This is a quick way to move an appointment around on the same day.

 

  1. Click/Tap on the Appointment and hold down.
  2. Drag the appointment to a different timeslot or column on the same day.
  3. Confirm the move.

Use the Move function

  1. Click/Tap on the Appointment.
  2. Click the menu button.
  3. Click the Move option.
  4. Navigate to the date and time you want that appointment to be moved and click on the timeslot.
  5. Confirm the move.

Delete an Appointment #

  1. Click on the Appointments button in the main menu.
  2. Click on an appointment.
  3. Click the trash can.
  4. Type in a reason, then either click Cancel Appointment (valid appointment, but cancelled) or Delete (accidental appointment).

Video - Appointment Booking #

Video Contents:

  • Booking appointments for new, existing and walk-in clients
  • Booking special breaks
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Updated on December 27, 2022