Encore Features

Explore the various tools and features Encore offers to busy salon and spa owners.

Appointment Booking

Book appointments and resources in seconds. It only takes a quick glance at the organized yet simple screen to understand your schedule.

Confirm appointments with text messages and emails
Reserve service rooms and resources automatically
Fully customizable for your specific business

Client Management

Build long-lasting relationships with your customers. Treat them well and they’ll bring you more business.

Record client formulas, preferences, and other notes
Track product, service and appointment history

Point of Sale

Complete transactions quickly & accurately. Create tickets
directly from the appointment book and automatically update client history and product inventory.

Guaranteed lowest credit card rates saves you thousands every year
Contactless payments to comply with Covid-19 best practices
Track discounts, edits, voids and cancelled sales to eliminate staff “theft”

Marketing

Communicate your message effectively to your client groups. Boost bookings while freeing up your time and reducing no-shows.

Easily create and manage text message and email campaigns
Retain clients with timely appointment reminders
Losing clients? Get them back with email or text message promotions
Track birthdays, anniversaries, last-in dates, referral sources, and more

Service Management

Optimize sales revenues with services and packages. Pricing grids allow you to charge based on employee skill and experience.

Organize services by department and category
Determine which employees are qualified to perform a particular service
Track back bar (store use) products and color codes for each service

Inventory Management

Easily track and order retail and professional products. Increase profit by selling more products.

Analyze inventory levels, always know how much product you have on-hand
Know which of your products actually sell and which ones don’t
Track partial use of an item (e.g. ¼ tube of color)

Staff Management

Track sales and performance. Develop your employees for greater morale and retention.

Restrict data access with passwords and administrative controls
Set up and maintain flexible, rotating work schedules
Specify service eligibility for each employee
Set specific prices and service times for each staff member